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Legal

Cookie Policy

Last updated: October 13, 2026

This Cookie Policy explains how Westline Windows ("we," "us" or "our") uses cookies and similar technologies on www.westlinewindows.com (the "Site"). It should be read together with our Privacy Policy.

What are cookies?

Cookies are small text files that a website stores on your browser or device. They help the website work, keep it secure and remember information about your visit. Similar technologies, such as scripts and local storage, work in a comparable way. In this policy, "cookies" covers all of them.

Cookies set by the website you are visiting are called first-party cookies. Cookies set by another company's service on that website are called third-party cookies.

How we use cookies

Strictly necessary cookies

We keep cookies to a minimum. We use strictly necessary cookies to run and protect the Site, chat cookies so our live chat works, and analytics cookies from Google Analytics and HubSpot to understand how visitors use the Site and to follow up on inquiries. With your permission, we also use advertising cookies from Meta and Google to measure and improve our ads. You can change your choice at any time through "Cookie settings" in the footer.

These cookies are needed for the Site to work and to keep it secure, so they cannot be switched off in our systems. They do not identify you personally.

_cfuvid

Provider: Cloudflare (Webflow's content-delivery and security network)

Purpose: Distinguishes visitors that share the same IP address so security and rate-limiting can work correctly

Duration: Session (deleted when you close your browser)

Bot-protection cookies or local storage (for example cf_clearance)

Provider: Cloudflare Turnstile, on pages with forms

Purpose: Checks that form submissions come from a real person and not a spam bot

Duration: Session, or up to about 1 year depending on the check

__cf_bm, __cfruid and __cfuvid

Provider: Cloudflare (HubSpot's content-delivery and security network)

Purpose: Bot protection and rate limiting for HubSpot's chat and tracking scripts

Duration: 30 minutes (__cf_bm); session (__cfruid, __cfuvid)

__hs_opt_out, __hs_do_not_track and __hs_initial_opt_in

Provider: HubSpot

Purpose: Remember your cookie choices and any request not to be tracked by HubSpot

Duration: Up to 6 months (__hs_initial_opt_in: 7 days)

Chat cookies

Our chat is built into the Site and does not set its own cookies or store your answers in your browser. If we turn on HubSpot's live chat, HubSpot uses the cookies below to make it work, and only for that purpose.

messagesUtk

Provider: HubSpot

Purpose: Recognizes visitors who chat with us, so a returning visitor's chat history can be shown and the conversation can continue

Duration: 6 months

hs-messages-is-open

Provider: HubSpot

Purpose: Remembers whether the chat window is open

Duration: 30 minutes

hs-messages-hide-welcome-message

Provider: HubSpot

Purpose: Stops the chat welcome message from reappearing for a day after you dismiss it

Duration: 1 day

Preference cookies

Apart from the chat and cookie-choice cookies listed above, we do not currently use preference cookies. If we add features that remember other choices, we will update this policy.

Analytics cookies

We use Google Analytics 4, a web analytics service provided by Google LLC, to understand how visitors use the Site and to improve it. Google Analytics uses the cookies below to collect information such as the pages you view, your device and browser type, your approximate location (estimated from your IP address), the website that referred you, and how you interact with the Site (for example clicks, scrolls and downloads). Google Analytics 4 does not log or store IP addresses. The information is reported to us in aggregate form. Google processes it on our behalf, and we do not sell it. For more information, see Google's Privacy Policy.

_ga

Provider: Google Analytics (Google LLC)

Purpose: Distinguishes unique visitors by assigning a randomly generated ID

Duration: Up to 2 years

_ga_CH73ZSC0S0

Provider: Google Analytics (Google LLC)

Purpose: Stores session information for our Google Analytics property, such as when a visit started and how many pages were viewed

Duration: Up to 2 years

We also use the HubSpot tracking code. HubSpot is our customer relationship management (CRM) and live chat provider. Its cookies record the pages you visit on the Site and your visits over time. If you submit a form or start a chat and give us your email address, HubSpot links that activity to your contact record so we can follow up on your inquiry with the right context. For more information, see HubSpot's Privacy Policy.

hubspotutk

Provider: HubSpot

Purpose: Keeps track of a visitor's identity with a random ID. It is passed to HubSpot when you submit a form, so your inquiry is matched to the right contact record and duplicates are avoided

Duration: 6 months

__hstc

Provider: HubSpot

Purpose: The main HubSpot visitor-tracking cookie. Stores the domain, the visitor ID, the time of your first, last and current visit, and the session number

Duration: 6 months

__hssc

Provider: HubSpot

Purpose: Keeps track of the current session and the number of pages viewed in it

Duration: 30 minutes

__hssrc

Provider: HubSpot

Purpose: Tells HubSpot whether you have restarted your browser, so a new session can be counted

Duration: Session (deleted when you close your browser)

You can stop Google Analytics from collecting information about your visits by installing the Google Analytics Opt-out Browser Add-on, or by blocking or deleting these cookies in your browser settings (see "How to control cookies" below).

Third-party services

Advertising cookies

We use the Meta Pixel and the Google Ads tag to measure and improve our ads. They only run, and the Meta and Google cookies below are only set, after you click "Accept" on our cookie banner. If you click "Reject," or your browser sends a Global Privacy Control signal, they stay off. You can change your choice at any time through "Cookie settings" in the footer. We use Google Consent Mode v2 to pass your choice to Google. Google Analytics storage is on by default in the US; in the European Economic Area, the United Kingdom and Switzerland it stays off until you accept. The Westline items below are first-party browser storage used for our own campaign measurement and to remember your choice.

_fbp

Provider: Meta Platforms, Inc.

Purpose: Identifies browsers so Meta can measure and deliver our Facebook and Instagram ads

Duration: 90 days

_fbc

Provider: Meta Platforms, Inc.

Purpose: Stores the last Meta ad click (fbclid), so a visit can be matched to the ad that brought you

Duration: 90 days

_gcl_au / _gcl_aw

Provider: Google Ads (Google LLC)

Purpose: Ad conversion measurement and the last Google ad click (gclid)

Duration: 90 days

wl_ft (local storage)

Provider: Westline Windows

Purpose: First campaign source (UTM and click IDs), sent with your form submission

Duration: 90 days

wl_lt (session storage)

Provider: Westline Windows

Purpose: Campaign source for the current visit

Duration: Session

wl_consent (local storage)

Provider: Westline Windows

Purpose: Remembers your cookie banner choice (Accept or Reject)

Duration: Until you change it or clear your browser storage

Some third-party services on the Site may receive information from your browser even when they don't set cookies:

  • Webflow hosts the Site and processes form submissions. According to Webflow, it does not add tracking cookies to the websites it hosts.
  • Google Analytics collects information about how visitors use the Site, as described under "Analytics cookies" above. See Google's Privacy Policy.
  • HubSpot is our CRM and live chat provider. It loads its tracking, chat and cookie-choice scripts on the Site, receives the information described above, and records form submissions on the Site so they reach our CRM. See HubSpot's Privacy Policy.
  • Google Fonts delivers some of the fonts used on the Site. Your browser connects to Google's servers to download them, which shares your IP address and browser information with Google.
  • Links to other websites (such as LinkedIn) are ordinary links. Those sites may set their own cookies if you visit them, under their own policies.

We do not control third-party cookies or technologies. Please check those providers' own policies for more information.

How to control cookies

You can control and delete cookies through your browser settings. Most browsers let you:

  • see which cookies are stored and delete them individually or all at once
  • block third-party cookies
  • block all cookies from specific websites, or from all websites
  • delete all cookies when you close the browser

To learn how, see the "Help" section of your browser, or the browser maker's support pages (Google Chrome, Apple Safari, Mozilla Firefox, Microsoft Edge). Blocking strictly necessary cookies may stop parts of the Site, such as our forms, from working correctly. Blocking chat cookies may stop the live chat from working or remembering your conversation. Blocking analytics cookies will not affect how the Site works.

To opt out of Google Analytics on all websites, you can install the Google Analytics Opt-out Browser Add-on.

Changes to this policy

Some browsers offer a "Do Not Track" setting or Global Privacy Control (GPC). We honor Global Privacy Control (GPC) signals: when your browser sends one, advertising cookies (Meta Pixel and Google Ads) stay turned off for you. You can still block Google Analytics and HubSpot cookies at any time using your browser settings, or Google Analytics using the opt-out add-on described above.

We may update this Cookie Policy from time to time, for example if we add new tools to the Site. When we do, we will post the updated version on this page and change the "Last updated" date above.

Contact us

If you have questions about our use of cookies, contact us at support@westlinewindows.com or (888) 759-8459.

Westline Windows
2211 Michelson Dr, 9th Floor, Irvine, CA 92612

See also our Privacy Policy.